Privacy Policy

Effective date: July 2026  ·  Last updated: July 2026

With Simmone (operated by With Simmone Pty Ltd ABN 76 700 377 126) (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website www.withsimmone.com (our “Site”), enrol in or participate in our coaching, courses, programs and workshops, subscribe to our mailing list, or otherwise interact with us (collectively, our “Services”).

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Site or Services, or by providing your personal information to us, you consent to the collection, use and disclosure of your information as described in this Policy.

SECTION 01

The personal information we collect

The types of personal information we may collect about you include:

• Identity and contact details – your name, email address, phone number, postal address, and business or social media details you choose to share.
• Enrolment and program information – details you provide when you book, enrol in or participate in our coaching, courses, programs or workshops, including any information you share with us during sessions.
• Payment information – where you purchase a program or service, payment may be processed by our third-party payment providers. We do not store full credit or debit card numbers ourselves; we may retain limited transaction records (such as the date, amount and a receipt reference).
• Communication and marketing data – your contact details and preferences when you subscribe to our newsletter or mailing list, download a free resource, respond to a survey, or contact us.
• Website usage and technical data – information about how you use our Site, such as your IP address, browser type, device information, pages visited, referring pages and the date and time of your visit, collected via cookies and analytics tools (see Section 6).

We may also collect sensitive information (such as information about your health or wellbeing) where it is reasonably necessary for the coaching or program you have engaged us for. We will only collect sensitive information with your consent, and we will use and disclose it only for the purpose for which it was provided.

SECTION 02

How we collect your information

We collect personal information in a number of ways, including:

• Directly from you when you fill out a form, enrol in a program, subscribe to our mailing list, make a purchase, email or message us, or speak with us;
• Automatically when you browse our Site, through cookies and similar technologies;
• From third parties, such as our payment processors, email marketing platform, booking and course-hosting platforms, and analytics or advertising providers; and
• From publicly available sources, such as social media profiles you have made public, where relevant.

Where it is reasonable and practicable, we will collect your personal information directly from you.

SECTION 03

How we use your information

We use your personal information to:

• Provide, deliver and administer our coaching, courses, programs and workshops;
• Process enrolments, bookings and payments, and provide receipts and related communications;
• Respond to your enquiries and provide customer support;
• Send you newsletters, updates, offers and marketing communications about our Services (where you have subscribed or where otherwise permitted by law);
• Personalise and improve your experience, our Site and our Services;
• Conduct surveys, run promotions, and seek feedback;
• Maintain our records, manage our business, and meet our legal, accounting and regulatory obligations; and
• Protect the security of our Site and prevent fraud or misuse.

We will only use your personal information for the purposes for which it was collected, for a related secondary purpose you would reasonably expect, or where you have consented or the use is otherwise permitted by law. You can opt out of marketing communications at any time, see Section 8.

SECTION 04

Marketing and email communications

If you subscribe to our mailing list or provide your email address, you agree to receive marketing and promotional emails from us. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may continue to send you non-marketing messages that relate to a program or transaction you have with us (such as enrolment confirmations or important program updates).

We use a third-party email marketing platform to manage our mailing list and send communications. Your information is handled in accordance with that provider’s privacy practices.

SECTION 05

When we disclose your information

We do not sell your personal information. We may disclose your personal information to:

• Service providers who help us operate our business, for example website hosting, course and booking platforms, email marketing, payment processing, scheduling, customer support and analytics providers;
• Professional advisers such as our accountants, bookkeepers and lawyers, where reasonably necessary; and
• Government bodies, regulators or law enforcement where required or authorised by law.

We require our service providers to handle your personal information consistently with this Policy and applicable privacy laws.

SECTION 06

Cookies, analytics and tracking

Our Site uses cookies and similar tracking technologies. A cookie is a small data file stored on your device that helps us recognise your browser, remember your preferences, and understand how you use our Site.

We use these technologies to:

• Enable core Site functionality and remember your preferences;
• Analyse Site traffic and usage patterns to improve our content and Services; and
• Measure the effectiveness of our marketing and, where applicable, show relevant advertising.

We may use analytics and advertising tools on our Site. These tools may collect information such as your IP address and browsing activity. Information collected by third-party tools is also governed by those providers’ own privacy policies. For more detail, see our Cookie Policy.

You can disable or delete cookies through your browser settings. Please note that some parts of our Site may not function properly if cookies are disabled.

SECTION 07

Storing and securing your information

We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include secure storage, restricted access, and the use of reputable third-party platforms that maintain their own security measures.

Some of our service providers may store or process data on servers located outside Australia. Where your information is disclosed to overseas recipients, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles. By providing your information to us, you consent to these overseas disclosures.

While we take reasonable measures to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SECTION 08

Accessing, correcting and managing your information

You have the right to:

• Request access to the personal information we hold about you;
• Ask us to correct or update information that is inaccurate, out of date or incomplete;
• Request that we delete your personal information, where we are not required to retain it by law;
• Opt out of marketing communications at any time; and
• Withdraw your consent to our handling of your information (this may affect our ability to provide certain Services).

To make a request, please contact us using the details in Section 11. We may need to verify your identity before actioning your request. We will respond within a reasonable period. There is generally no charge for making a request, although we may charge a reasonable fee for providing access in some circumstances.

SECTION 09

How long we keep your information

We keep your personal information only for as long as it is needed to provide our Services, to maintain our business records, and to meet our legal, tax and accounting obligations. When your information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

SECTION 10

Children’s privacy

Our Site and Services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

SECTION 11

Complaints and contacting us

If you have any questions about this Privacy Policy, wish to make a request regarding your personal information, or would like to make a complaint about how we have handled your information, please contact us at hello@withsimmone.com.

We will acknowledge your complaint and aim to resolve it within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

SECTION 12

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our Site, with the “Last updated” date shown at the top. Your continued use of our Site or Services after any changes constitutes your acceptance of the updated Policy.