FAQ

Questions you
might have.

No question is too small. Here are the ones I hear most often.

Black and white photo of Simmone Helander seated on a couch in a white dress, soft smile

GETTING STARTED

How do I book my first session?

The easiest way is to book a free 15-minute discovery call first. This gives us a chance to see if we are a good fit and to determine the best path forward for you. From there, I will send you an email with everything you need. You can also reach out via the contact form if you prefer.

It’s a casual, no-pressure chat, about 15 minutes. We’ll talk about where you’re at, what you’re hoping for, and whether we’re a good fit. Think of it as a vibe check. There’s no obligation to book afterwards.

No referral is needed. You can book a discovery call directly whenever you feel ready.

SESSIONS

Sessions can be 60 to 90 minutes depending on what we are working through. Discovery calls are 15 minutes.

Life happens, I get it. I ask for 24 hours’ notice for cancellations or rescheduling. Late cancellations may be charged at full rate, but I always approach this with compassion and flexibility.

All sessions are held via Zoom. This allows you to be in your own space where you feel most safe. It also removes the need for travel before and after, which supports a much gentler transition.

ABOUT THE WORK

Yes, absolutely. Everything shared in our sessions is confidential. The only exceptions are if there’s a risk of harm to yourself or others, or if required by law, which I’ll always explain clearly upfront.

It depends on what you are working through, and all new clients begin with a six session program. This allows enough time for us to build trust, go deeper than a single session can, and for the shifts to really settle in.

Beautiful, please do! Tears are welcome here. There is nothing to apologise for and nothing you need to hold together in this space.

STILL HAVE QUESTIONS?

I’m here to help.

If you didn’t find your answer above, don’t hesitate to reach out. I’m always happy to chat.


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Life and executive coaching for women ready to come home to themselves.

Online sessions, Australia-wide.

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